About Safeguest
Safeguest was founded by people who have managed short-term rentals themselves, seen the cost of poor guest screening up close, and decided the industry needed something more intelligent, more preventative, and rather less clunky. Designed by operators, not invented in a boardroom.
The founding story
Safeguest came from operating short-term rentals, not pitching about them. The founders had firsthand exposure to the reality of guest damage, identity fraud, weak screening, and the daily frustration of stitching together OTAs, spreadsheets, and fragmented tools to manage what is, in the end, real risk.
Most guests are excellent. The small number who are not can be painfully expensive — and the cost rarely lands at the booking platform's door. So Safeguest was built around a simple philosophy: verify first, brief properly, and protect where needed.
“Safeguest was built after seeing how much faith this industry places in crossed fingers, platform logos, and the hope that this booking will be one of the normal ones.”
Why we built it
01
OTAs are good at filling calendars, less good at telling you who's coming through your front door.
02
The maths of short-term rental damage is unforgiving. Prevention is cheaper, calmer, and far less awkward than cure.
03
Guests want to arrive, not be processed. The flow should be quick, considered, and quietly thorough.
Meet the founders
Co-Founder
Founder of Safeguest. Previously built and operated Tempstay, which gave him a close view of what really happens between booking confirmation and check-out. Safeguest was built from that experience: most guests are excellent, but blind trust is not a system.
LinkedIn
Co-founder
Co-founder of Safeguest. As the owner of a small rental portfolio, Harry's experience of the STR industry and the risks associated are real. Background in sales, marketing, and serviced accommodation, with hands-on experience growing and operating property businesses. Brings the commercial instinct that keeps Safeguest useful, usable, and grounded in the realities of host adoption.
LinkedInMeet us in person
We spend a good part of the year talking to hosts, managers and platforms at industry events. If you're going to be at one of these, say hello — the coffee's on us.
Brighton, UK · May 2026
Madrid, Spain · September 16–18, 2026
Dubai, UAE · September 30 – October 1, 2026
Nashville, TN · October 4–6, 2026
Tampa, FL · November 9–10, 2026
Our job
Safeguest exists to help hosts know who is arriving before they arrive — and to keep the guest journey smooth while doing it.